Santa's Grotto

Terms & Condition



Harrods Christmas Grotto runs from 1st November to 24th December 2008 inclusive. For certain dates there may be a restriction on the maximum number of Harrods Christmas Grotto e-Tickets ("Grotto e-Tickets") that may be requested. A maximum of 10 Grotto e-Tickets will be issued per person. Acceptance of Grotto e-Tickets confirms agreement to the following:



Grotto e-Tickets are issued free of charge, hold no cash value, are not for resale or transfer. There is no cash alternative. Grotto e-Tickets are only for your personal use and that of your party. Harrods reserve the right to cancel Grotto e-Tickets that have been transferred or resold. Grotto e-Tickets can only be used once. Each Grotto e-Ticket entitles the bearer to entrance to the Grotto at the allocated time. Grotto e-Tickets must be presented in person at the Harrods Christmas Grotto 30 minutes before the allocated time. All persons must have a valid Grotto e-Ticket for entry and all children up to 14 years must be accompanied by an adult. Lost, damaged or stolen Grotto e-Tickets will not be replaced. If you can no longer attend at the date and time allocated on your Grotto e-Ticket, please contact Customer Services on 020 7893 8877. Harrods reserves the right to refuse admission to the Harrods Christmas Grotto.